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Reduces Shopping Cart Abandonment
With Ayudu live chat you can quickly help your customers in trouble:
issues like specific questions about a product, payment details or
anything other can be immediately solved without leaving the current
web page.
With SSL support you can even safely talk about sensitive data (such
as credit cards, passwords etc.) thanks to encryption.
More effective than the telephone
With the live chat your web visitors do not have to leave the page
they are browsing on to ask for your support.
The graphical client provides to support operators information about
customer's navigation into your website (current browsing page, elapsed time etc.)
in order to allow them being the most helpful in the less possible time.
Furthermore, Ayudu operators do not have to speak by voice, so that
they can easily handle 3-5 customer requests at the same time.
Increases your business
Customers Care is one of the most important points for a modern
business, especially on the web. A potential buyer can get in trouble
while visiting your web site; without immediate help he will just leave
the page and click to the next google's link.
Traditional Customers Support platforms are very expensive
and require lots of operators to be really functional. Ayudu is the
winning solution: cheap, effective, easy.
Builds customers confidence and trust
Providing customers with the option to communicate with your company
via live chat demonstrates a strong customer orientation to
potential customers.
Nothing can be better than personal interaction with a shopping
assistant. Customer will have more confidence on your product
and service compare to competitor's, who does not have online
support. |
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